Vangst Client Resources
Below are some resources and guidance for how to get the most out of your partnership with Vangst.
Client Support:
- clientsupport@vangst.com
- 970-633-3607
- Contact Client Support and your dedicated Client Success Manager for any questions or issues you may run into with Vangst workers. Ex:
- payroll
- timesheet manager access
- employee coaching
- mass employee notifications
- reports
Vangst Employee Releases
- Complete Exit Form
- Approve any timesheets for released workers upon receiving Release Update email from Client Support
- Please allow for release requests submitted after 5pm MST to be processed the following day, or you can notify that worker that they will no longer be needed and let us know so that we can follow up to process their dismissal the following day.
Workforce Management and Timekeeping in the Vangst App
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By the end of every Monday, we kindly ask that all timesheets (from the week prior) be verified and approved in the Vangst app. Any timesheet change/correction requests submitted AFTER Monday evening at 5:00 PM MST will be logged and applied to the following week's payroll.
- Get setup in the app after receiving your invite:
- Review jobs, employees, and timesheets in the Vangst app:
Onsite Injuries and Workers' Compensation Claims for Vangst Employees:
- Inform your CSM immediately!
- Complete the form ASAP!
- Advise employee to get medical treatment if necessary or concerned.
- Vangst HR will handle from there.
New Hire Approval Process Example:
- Receive candidate submissions from your Vangst account manager for your approval.
- Once approvals and rejections are provided for the candidate submissions, Vangst onboards and ensures any additional badging or compliance steps are completed.
- Coordinate start dates for onboarded candidates.