Vangst Client Resources
Below are some resources and guidance for how to get the most out of your partnership with Vangst.
Client Support:
- clientsupport@vangst.com
- Contact Client Support and your dedicated Client Success Manager for any questions or issues you may run into with Vangst workers. Ex:
- payroll
- timesheet manager access
- employee coaching
- mass employee notifications
- reports
Onsite Injuries and Workers' Compensation Claims for Vangst Employees:
- Call 1-855-649-2524 (1-855-NIXCLAIMS) to report the incident and connect the injured worker with Nurse Triage. This line is available 24/7.
- Do NOT allow the employee to seek treatment before the Nurse Triage call is completed — the triage nurse will direct care and can issue an urgent care referral if needed.
- Notify Vangst via email to wc@vangst.com
- Complete an Initial Incident Report.
- keep an eye out for any follow-up requests for information and forms from wc@vangst.com
Vangst Employee Releases
- Complete Exit Form
- Approve any timesheets for released workers upon receiving Release Update email from Client Support
- Please allow for release requests submitted after 5pm MST to be processed the following day, or you can notify that worker that they will no longer be needed and let us know so that we can follow up to process their dismissal the following day.
Workforce Management and Timekeeping in the Vangst App
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By the end of every Monday, we kindly ask that all timesheets (from the week prior) be verified and approved in the Vangst app. Any timesheet change/correction requests submitted AFTER Monday evening at 5:00 PM MST will be logged and applied to the following week's payroll.
- Get setup in the app after receiving your invite:
- Review jobs, employees, and timesheets in the Vangst app: